PRIVACY POLICY

Sports Boulevard prides itself on providing the best service for secure transactions and insists on offering the highest standards for customer information privacy. Accordingly, Sports Boulevard has developed a Privacy Policy that covers how customer information is collected, used, disclosed, transferred and stored. Kindly take a moment to go through it to familiarize yourself with our information gathering and dissemination practices and let us know if you have any questions or need any clarifications.

Kindly note that the privacy policy is subject to change at any time without notice. We advise you to kindly review this policy from time to time to make sure you are keep up-to-date with any changes.

  1. What kind of customer information does Sports Boulevard Collect?

You may choose to access our Website without revealing any personal and transactional information about yourself, but you will need to register and create an account in order to make a purchase or use certain features and functions.

Sports Boulevard collects personal information that you provide when using the Website. This information includes your first and last name, email address, a password and other information required when you create your Sports Boulevard account or when you participate in or conduct surveys and contests via the Website, email, or other media of Sports Boulevard. We use the information you provide for purposes like responding to your requests, customizing our website as per your preference and improving our services.

In addition to the personal information we may collect and process during registration and any surveys, we also collect, store and process the following information about the Users:

  1. Purchase Information

When you make a purchase from Sports Boulevard, we collect your name, payment method information and delivery address.

  1. User Account Information

We collect personal information from Users who wish to subscribe to our E-mail and SMS notification alerts. In order to use these services you must provide your email address and phone number.

  1. Cookies and Other Computer Information

When you visit our Website, you will be assigned a permanent “cookie” (a small text file) that will be stored on your computer’s hard drive. The purpose of the cookie is to identify you when you visit our Site so that we can enhance and customize your online shopping experience.

You can choose to browse on the Website without cookies, but without these identifier files you will not be able to complete a purchase or use certain features of the Website. These features include storing your shopping cart for later use and providing a more personalized future shopping experience. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

We also collect certain technical information from your computer each time you request a page during a visit to the Site. This information may include your Internet Protocol (IP) address, your computer’s operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to the Website and shall not sell or loan this information to any third parties.

We also contract with third parties to provide us with data collection and reporting services regarding our Users’ activities on the Website and to track and measure the performance of our marketing efforts. These third parties may use cookies and may receive anonymous information about your browsing and buying activity on the Website. None of your personal information (such as your name, address, email address, etc.)  shall be received by or shared with these third parties.

  1. Publishing Information

When you submit any information on the Website during your use or access, you shall be deemed to have given your permission to Sports Boulevard to publish such information, and Sports Boulevard and the Website hereby have an irrevocable, perpetual, worldwide and royalty-free, sub-licensable license to use all information provided by such user to exercise the copyright, compilation, database and publicity rights any user has in such material or information, in any media form.

  1. How is customer information used?

User data collected by Sports Boulevard shall help us to personalize our Website according to each user’s wishes and preferences in order to provide spontaneous and friendly surfing experience. Sports Boulevard shall not sell, loan, trade or exchange any user’s personal information. Instead the information we collect on the Website shall be used to enhance your shopping experience in the following ways:

  1. Opening your account on Sports Boulevard
  2. Processing and confirming your orders
  3. Delivering products and services
  4. Processing payments
  5. Keeping and updating our database and your accounts with us
  6. Responding to customer-service inquiries and requests
  7. Resolving disputes and prevent prohibited and illegal activities
  8. Customizing, measuring and improving our services and your purchase experience
  9. Communicating discounts, offers, promotions and other featured services to you
  10. Prevent and detect fraud
  11. Enforce our Terms of Use and related agreement

Please note that by completing an order or creating an account on the Website, you agree to receive:

  • emails associated with finalizing your order, which may contain relevant offers from third parties, and;
  • emails asking you to review the Website and your purchase experience and;
  • promotional emails, SMS and push notifications from Sports Boulevard.

You may unsubscribe from promotional emails via a link provided in each email. If you would like us to remove your personal information from our database, unsubscribe from emails and/or SMS, please email Customer Service at support@sportsboulevard.co.ke

  1. What requirements does Sports Boulevard have when submitting personal information?

By using the Website and providing your personal information, you declare, guarantee and warrant that;

  1. you are a person over 18 years old with full capacity and ability to form a legally binding contract in the jurisdiction in which you are resident or in which you accessing this Website.
  2. You are the owner or have the necessary intellectual property rights in relation the information that you transmit to us;
  3. that at the date of its transmission the information is exact and true and the use of the said information does not contravene any of our policies and will not be damaging to any third party (i.e. that the content is not defamatory).

If you do not agree to (or cannot comply with) any of the terms of this Policy, please do not use the Website.

  1. How Secure is Information that Sports Boulevard Collects?

Sports Boulevard has taken security measures in place to protect the loss, misuse, alteration and unauthorized of Personal Information. Personal information collected by Sports Boulevard is stored and secured by using technology to protect them against unauthorized access, use and disclosure.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input before it is sent over the Internet. In addition, we only reveal the last four digits of your credit card numbers when confirming an order.

The above notwithstanding it is your responsibility to protect the privacy of your login credentials. You are responsible for maintaining the confidentiality of your login credentials and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. If you become aware of a breach of security regarding your login details, or any unauthorised use thereof, you must notify Sports Boulevard immediately by email to support@sportsboulevard.co.ke. The website shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

  1. Does Sports Boulevard share the Personal User Information it receives?

Sports Boulevard shall not sell or loan your personal information to any third parties under any circumstances. However, we may share your personal customer information with our agents, representatives, service providers, and contractors for limited purposes, including, but not limited to, fulfilling customer orders, offering certain products and services in connection with the Website, communicating to customers, providing customer service, enhancing and improving clients’ purchase experience, enabling access to our partners’ websites, providing a personalized shopping experience and preventing fraud and completing payment method processing.

We may also share your personal information if we have your express permission to do so or there are special circumstances, such as when Sports Boulevard is required by the government, law enforcement body, oblige whose legitimate right has been injured, subpoena or other legal document to share such information, or if we believe it to be reasonably necessary to protect the safety of any person; to address fraud, security or technical issues; or to protect Sports Boulevard’s rights or property.

  1. General conditions and terms of use

Sports Boulevard reserves the right to update or modify this Policy at any time without prior notice. You should check our Website frequently to learn about recent changes. If Sports Boulevard makes a change that, in Sports Boulevard’s sole discretion, is material, your continue use of the Website following any such change constitutes your unconditional agreement to follow and be bound by the Policy as amended.

Terms which have not been defined or stipulated in this Agreement shall be interpreted in accordance with the definition(s) or provision(s) of the Terms and Conditions of Service of Sports Boulevard If you have any concern about information privacy at Sports Boulevard, please contact us through our help center at support@sportsboulevard.co.ke  and we will try to resolve it.

 

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