1.1.     Introduction

Sports Boulevard handles delivery of products to customers within Kenya through our logistics partners.

  • Kindly review the Deliveries, Returns & Refunds Policy herein diligently prior to making any purchase order on this website as your use of the website to make purchase orders indicates your agreement to be wholly bound by the Deliveries, Returns & Refunds Policy without modification. If you are making a purchase order using the website on behalf of a company, organization, government, or other legal entity, you represent and warrant that (a) you are authorized to do so, (b) the entity agrees to be legally bound by the Deliveries, Returns & Refunds Policy, and (c) neither you nor the entity are barred from using the website or accepting the Deliveries, Returns & Refunds under the laws of the applicable jurisdiction.


  • Sports Boulevard reserves the right, to change, modify, add, or remove portions of the Deliveries, Returns and Refunds Policy at any time. Changes will be effective when posted on the website with no other notice provided. Please check these Deliveries, Returns & Refunds Policy regularly for updates. Your continued use of the website following the posting of changes to the Deliveries, Returns & Refunds Policy constitutes your acceptance of those changes.


  • Please note that if you do not agree to be bound by the Sports Boulevard Terms and Conditions of Service you may not use the may not make any purchase orders on the website.


  • If you do not understand any part of the Deliveries, Returns & Refunds Policy or have any inquiries relating to any part of the Deliveries, Returns & Refunds Policy, you agree that you will not hesitate to contact us for any further information and clarification.

1.2.     Delivery Fees

  • Delivery of Products purchased on the Sports Boulevard website is made to either the shipping address provided by the Customer or to the Sports Boulevard warehouse located at the Pick-up Station. Sports Boulevard does not deliver to Post Office boxes.
  • The standard fees levied by Sports Boulevard for delivery of Products to Customers to satisfy Purchase Orders shall be as follows:
Place of Delivery Delivery Fees (Kshs.)
Pick-up station
Shipping Address (Nairobi) 250
  • Please note that the Delivery Fees may vary depending on the size and weight of the products to be shipped. Heavier products which require shipment via a delivery van or truck will tend to attract higher Delivery Fees.
  • Delivery fees shall be payable by the customer together with the Purchase Price at checkout or upon collection of the product at the point of delivery. You shall only be entitled to collect your Product at the point of delivery once the Purchase Price and Delivery Fees are paid in full.
  • Goods purchased on Sports Boulevard are generally delivered in batches. We may however allow you to request for express delivery of certain products subject to payment of additional Delivery Fees to be specified at checkout.
  • Sports Boulevard reserves the right to amend, change or modify the above delivery fees and the same shall take effect once posted on the website without any further notice to you.

1.3.     Delivery Timelines

  • Sports Boulevard shall endeavour to make deliveries within the following timelines upon confirmation of the Purchase Order:
SOURCE OF GOODS ORDERED Delivery to Shipping Address in Nairobi Delivery to Shipping Address in Outlying areas
Goods Sourced from warehouse 1-2 Working Days 3-7 Working Days
Goods Sourced directly from Local Supplier 2-4 Working Days 3-7 Working Days
Goods sourced directly from overseas Supplier 7-15 Working Days 7-15 Working Days


  • Sports Boulevard makes every effort to deliver goods within the estimated timescales set out on our website; however, delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales where they did not occur due to our fault or negligence.
  • You agree not to hold Sports Boulevard liable for any delay or failure to deliver products or otherwise perform any obligation as specified in this Deliveries, Returns & Refunds Policy if the same is wholly or partly caused whether directly or indirectly by circumstances beyond our reasonable control.
  • Physical goods will be delivered from our warehouse or directly from the supplier, to the delivery address specified by the buyer on the checkout form. Deliveries shall be made on Working Days between 0800hrs and 1800hrs. It is the buyer’s responsibility to ensure that there is someone at the shipping address during office hours, to receive the delivery.
  • Please note that delivery time and cost of physical products may differ depending on size, weight and availability. Large items, valuable items such as sports watches, and items over 5kg may take longer than the delivery times specified above.
  • Once payment of an order has been made, an email will be sent to the Customer, providing key information including the estimated delivery date of the order and the cost of delivery.
  • Orders placed outside Working Hours shall be processed on next available Working Day.
  • You acknowledge that stock of all goods on offer is limited and that pricing may change at any time without notice to you. Sports Boulevard will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the Website or the deal is labelled as sold-out. However, we cannot guarantee the availability of stock. When Goods are no longer available after placing an order, Sports Boulevard will notify you and you will be entitled to a refund of the amount paid by you for such Goods.
  • Sports Boulevard relies on inventory information supplied by Vendors and Sports Boulevard accordingly bears no liability for any inaccuracies in the information supplied by them.
  • Sports Boulevard may occasionally on a promotional basis, offer free or reduced-cost delivery.
  • Your order can be tracked in your account at any time if delivered by Sports Boulevard but in the event it is shipped directly from the Supplier, please e-mail support@sportsboulevard.co.ke to track your order.
  • If you buy multiple products within one order, it is likely that they will be sourced from different vendors. If these vendors are in different locations, delivery time may be longer. Sports Boulevard waits until all your products have arrived before dispatching your completed order. Your order delivery time is calculated on the particular product with the longest waiting period.
  • Some items may carry additional shipping costs, based on their size and/or weight which is calculated at checkout and before payment is made.